Terms & conditions

DRCC and its associates provide services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read below carefully:

Electronic Communications

When you visit DRCC or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of DRCC or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of DRCC , with copyright authorship for this collection by DRCC , and protected by international copyright laws.

Trademarks

DRCC trademarks and trade dress may not be used in connection with any product or service that is not DRCC , in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits DRCC . All other trademarks not owned by DRCC or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by DRCC or its subsidiaries.

License and site access

DRCC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of DRCC . This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of DRCC . You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of DRCC and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing DRCC ‘s name or trademarks without the express written consent of DRCC . Any unauthorized use terminates the permission or license granted by DRCC . You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of DRCC so long as the link does not portray DRCC , its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any DRCC logo or other proprietary graphic or trademark as part of the link without express written permission.

Your membership account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may purchase from our website only with involvement of a parent or guardian. DRCC and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, comments, emails, and other content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. DRCC reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant DRCC and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant DRCC and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify DRCC or its associates for all claims resulting from content you supply. DRCC has the right but not the obligation to monitor and edit or remove any activity or content. DRCC takes no responsibility and assumes no liability for any content posted by you or any third party.

Product descriptions

DRCC and its associates attempt to be as accurate as possible. However, DRCC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by DRCC itself is not as described, your sole remedy is to return it in unused condition. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY DRCC ON AN “AS IS” AND “AS AVAILABLE” BASIS. DRCC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DRCC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DRCC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM DRCC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DRCC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable law

By visiting DRCC , you agree that the laws of South Africa, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and DRCC or its associates.

Disputes

Any dispute relating in any way to your visit to DRCC or to products you purchase through DRCC shall be submitted to confidential arbitration in South Africa, except that, to the extent you have in any manner violated or threatened to violate DRCC ‘s intellectual property rights, DRCC may seek injunctive or other appropriate relief in any court in South Africa, and you consent to exclusive jurisdiction and venue in such courts. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and severability

These policies also govern your visit to DRCC . We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Product returns

Products purchased from DRCC are non-returnable based on dislike of flavour and/or any proclaimed side effects. Exceptions can be made at our discretion

Product refunds

All products/packages offered by DRCC are NON-REFUNDABLE

Message delivery guarantees

Due to the nature of SMS services and the unreliability of radio networks, DRCC does not guarantee message delivery. We provide a best effort service, and undertake to provide the highest level of service to ensure message delivery. We however will not be held liable for failed messages, and refunds for failed messages are not permissible.

Character Encoding

Please note that SMS uses GSM7 character encoding by default, which allows for 160 characters in a single SMS. Should you send messages in non-GSM7 character encoding,
the available character count is reduced to 70.

You are able to get the credit cost of an SMS through the frontend or via API. It is your responsibility to ensure you are sending using the desired character encoding.

Privacy

How serious are we about your privacy?

We take your privacy very seriously and undertake to provide the highest level of confidentiality regarding your contacts and/or any messages which are sent and received with DRCC.

Contact Storage

Your contact list strictly remains YOUR contact list. No contacts are sold and/or distributed to any third parties, nor do we use any of your contacts for our benefit.

Access Levels and Authentication

We provide multiple levels of access on a technical level, as well as on a personnel level. Access to the contact servers are strictly controlled, and precautionary measures are implemented which ensure that only authorized personnel have access to these servers. We provide accounting of each access event to these servers and perform regular audits on our security infrastructure.

Limitation of liability

  1. DRCC WILL NOT BE LIABLE TO THE CLIENT OR ANY THIRD PARTY IN RESPECT OF ANY AND ALL DAMAGES, LOSS, CLAIMS OR COSTS, OF WHATEVER NATURE AND INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES, SUFFERED BY THE CLIENT OR THIRD PARTY, HOWSOEVER ARISING, AND DRCC WILL MOREOVER NOT BE LIABLE WHETHER THE LOSS WAS THE RESULT OF THE ACT OR OMISSION OF A DRCC EMPLOYEE, VICARIOUS OR STRICT LIABILITY.
  2. In the event that DRCC is nonetheless held liable, the quantum of DRCC liability will not exceed the monthly or pro-rata fees or the value of the latest invoice due for the Service that occasioned the loss, regardless of whether the claim arises out of negligence on the part of DRCC or any other cause.
  3. USE OF THE SERVICES INDICATES THAT THE CLIENT INDEMNIFIES AND HOLDS HARMLESS DRCC IN RESPECT OF ANY DAMAGES, LOSS OR COSTS OR CLAIMS INSTITUTED AGAINST DRCC ARISING FROM ANY APPLICATION OR SUBSCRIPTION TO OR USE OF ANY SERVICE OR BREACH OF THE TERMS AND CONDITIONS APPLICABLE TO IT.
  4. These limitations on liability and indemnities apply to the benefit of DRCC and DRCC's affiliates, directors, officers, employees, contractors, agents and other representatives, as well as any third parties whose networks are connected to the DRCC platform.
  5. Nothing contained in this clause will limit the client's liability in respect of charges incurred for ongoing services.
  6. If the consumer protection act 68 of 2008 is applicable to this agreement, and any provision of this clause is found by a court or tribunal with jurisdiction over DRCC to be unfair, unreasonable or unjust, then that provision (whether it be a word, phrase or sub-clause) will be severed, and the remainder of this clause will have full force and effect.
  7. In the case of ambiguity, this clause will take precedence over any expression of the parties' intention, whether express or implied, that may be contained elsewhere in this agreement.
  8. DRCC will not be liable for any loss or damage, interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits), regardless of the form of action, whether in contract, delict, or otherwise which may be suffered as a result of or which may be attributable, directly or indirectly OR ANY ACTION TAKEN BY DRCC IN RESPONSE TO THE ABUSE OF SERVICES WHICH IT OFFERS.
  9. DRCC will not be liable for any indirect or consequential loss, damage, cost or expense of any kind, irrespective of how such damage or loss was caused, whether arising under contract, delict or otherwise, including, and not limited to, data loss or corruption, loss of profits, contracts, operation time and goodwill.
  10. Neither DRCC, its employees, affiliates, agents, third party information providers, merchants, licensers or the like, warrant that DRCC's service will not be interrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of the service or as to the accuracy, reliability or content of any information service or merchandise contained in or provided through the DRCC service, unless otherwise expressly stated in this Agreement.
  11. DRCC expressly limits its liability to the client for damages suffered due to any non-accessibility time or other down time to the pro-rata monthly charge during the system unavailability. DRCC specifically denies any responsibilities for any damages arising as a consequence of such unavailability.
  12. DRCC is not responsible if an external company network and firewall is setup to block access to services DRCC provides. If a client's network is setup to block certain ports or web addresses that compromise the services DRCC provides it is the client's responsibility to ensure that their network configurations are changed as necessary.
  13. Clients also hereby indemnify DRCC against any 3rd party claims against themselves as resellers or services provided to the public or privately. Clients will be solely liable to external parties for losses and may, in no way, petition DRCC to share or cover such losses or liability, either directly or indirectly. DRCC is also indemnified from direct claims from clients for losses incurred due to 3rd party actions or claims.

Agreements

By using DRCC you:

  • - Agree to these terms & conditions
  • - Agree to send / receive contact information through our servers
  • - Have explicit permission to send messages to these contacts
  • - Accept that DRCC will not be held liable in the event of information compromise (however unlikely)
  • - Accept that you are responsible for managing your contacts, and in the event of harassment (through spam messaging or other), you will be held liable